Exporting Cars
Since 1997
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About pokal.jp

 
Q, How do I know if pokal.jp is a trustworthy company?
A, Pokal.jp is a trustworthy Company because:
1. We have been in this business since 1997. And continually supported by overseas customers.
2. We are member of JUMVEA (Japan Used Motor Vehicle Exporters Association) more about JUMVES >> link to http://www.jumvea.or.jp/
3. We ship thousands of used vehicles every year and our precious is quick delivery for customer all over the world.
4. You can regularly see our vehicles on the streets of many Countries around the world.
Q, How do you source your vehicles?
A, Our professional staff carefully check and purchase quality vehicles from certified Japanese auctions, Members can only visit it, our staff provides you with the best quality vehicles at an affordable price.
Q, How often do you update your stock on the website?
A, We update our stock list every day, at 21.00 at Japanese Standard Time
Q, When can I contact with your office?
A, You can call us during the day, our business hours are: Monday to Saturday, between AM9:30 and 19:30
Q, What if I have additional questions?
A, Our friendly Sales Team are always happy and ready to serve you. Please contact us anytime, preferred via Email, but you can also contact us by fax and Skype.
 
 

Buying a Vehicle

 
Q, What does the price on the website include?
A, Our website shows vehicle price (FOB) for all our stock. This is the price of vehicle and relative documentation. It does not include shipping, insurance and other costs.
Q, How can I find out the total price I have to pay?
A, To easily check the total price for a vehicle, Visit the vehicle page and select your country and ideal discharge port. "Check the total price" to know Select the options you want to see on the total price In some special cases the shipping cost cannot be calculated automatically. Please finalize the order and we will email you a free invoice with the total quotation within one business day.

Q, How can I purchase Japanese used cars from pokal.jp ?
A, There are five steps to purchase a used vehicle from pokal.jp

1. Select your vehicle.
2. Order a free quotation.
3. Complete the payment
4. You vehicle is shipped
5. Receive your vehicle and drive away.


Read more about "Five easy steps to purchase a vehicle"

Q, How do I choose a vehicle?
A, It is simple and easy! From our web page you can search your vehicle by Type or by Make. You can also search by price or year of vehicle to find the right car for your needs.
Q, How can I get more information about the condition of the car I am interested in?
A, If you have a specific question about a vehicle, you may contact our sales team.
Please send inquiries with the stock number, ready for reference.
Q, How do I know if the vehicle is suitable for my Country?
A, Our Sales Team will inform you if the vehicle is not suitable for your Country. You can also see important indications about your Country regulations in the quotation page when you select your Country / Port. However please check with your local authorities before importing, as it is not possible for us to track all local regulations, since they are constantly changing. It is the responsibility of the Importer to confirm the Import Regulations of the final destination Country.
 

Invoice Contents and Terms

 
Q, What does the price on the invoice include?
A, Price of the invoice in CIF terms includes:
1. Vehicle price (including documentation costs).
2. Shipping and insurance.
3. Warranty.
4. Compulsory inspections (if requested by your Country).
5. Options you requested.

Price of the invoice in FOB terms includes:
1. Vehicle (including documentation costs).
2. Vanning (when shipment by container).

Please note that the price does not include Clearing costs and Taxes once the vehicle reaches the final destination (unless otherwise indicated)
Q, What does "CIF" mean?
A, CIF is one of the most common international trade terms. It stands for Cost Insurance and Freight. This includes vehicle cost, insurance and shipping cost to port of destination. Responsibility for the vehicle passes to the final owner once the vehicle is loaded on the vessel.
Q, What does "FOB" mean?
A, FOB stands for Free On Board. It is the cost of the vehicle plus documentation. It does not include freight, insurance, or any other charges.
Q, What is JAAI inspection?
A, The JAAI inspection is a paid certification of the quality of the vehicle approved by the JAAI. (Japan Auto Appraisal Institute). In some Countries the Government requires JAAI inspections for imported used vehicles. Without JAAI inspection, you will be required to pay a penalty.
Q, What is RWI inspection?
A, The RWI (Road Worthiness Inspection) is a paid certification of the quality of the vehicle approved by the JEVIC (Japan Export Vehicle Inspection Center). In some Countries the Government requires RWI inspection for imported used vehicles. Without RWI inspection, you will be required to pay a penalty.
Q, What does "Consignee" mean?
A, The consignee is the person entitled to receive delivery of the goods. The name is listed on the Bill of Lading and all the documents relative to the vehicle we provide.
Q, What does "Courier Address" mean?
A, Courier address is where we will send your shipping documents. Normally we send you all necessary document by DHL service
Q, What is "RO-RO Shipment"?
A, Shipment by Ro-Ro (Roll on-Roll off) refers to shipment done with vessels where the vehicles are loaded and unloaded by driving them into and out of the ship. All vehicles are secured in their respective bays and are isolated from the elements during the sea passage. Such shipments are usually speedier and cheaper than container shipments. Ro-Ro shipments are not available for every destination.
Q, What is "Container Shipment"?
A, During container shipment, vehicles are loaded and fixed in a container (a big metal box of standard size). Shipment by container is very safe and covers almost all ocean ports in the world. It is usually more expensive and slower than Ro-Ro- shipments. As default, we provide quotations for shipments in 20 foot long containers. 40 foot containers are also available on request and might be convenient for purchases of multiple vehicles.
Q, What is "Vanning"?
A, "Vanning" is the process of professionally loading and securing in place, vehicles inside a container to avoid damages in case of rough weather conditions during the transportation on the vessel.
Q, What does "Final Destination" mean?
A, "Final Destination" defines the Country where you will register your vehicle.
 
 

Payment

 
Q, What method of payment do you accept?
A, We accept payments via Telegraphic Transfer and PayPal. For more detailed information, please see our "Payment Method" page.
Q, What are the terms of payment?
A, All orders must be paid in full before we can start the shipping procedure. We will start the shipping arrangement process once our bank confirms that full payment has been received.
Q, What currencies do you accept?
A, The payment should be remitted in US Dollars, as indicated in our invoices. If you need to pay in another currency (Japanese Yen / Euro / UK Pound ) please contact us after receiving your invoice and before completing the payment.
Q, Where can I find your bank account details?
A, Our bank account details can be found on the "PAYMENT" page. Click here to go to our bank details.
Q, Do you accept payments in installments?
A, We can accept payments in installments. We request the confirmed final balance within a week from the first payment of the vehicle price.
If you wish to pay in installments, please contact us before beginning the payment.
Q, How will I know when my payment has been deposited into your account?
A, It is very important that you provide us proof of payment to secure your order. Once the payment has been made, please send us a confirmation of payment together with the pro forma invoice number or your given customer number by Email sales@pokal.jp or Fax: +81-48-791-3945. Once your payment is confirmed in our account, our sales staff will notify you via email.
Q, How much time will it take for my payment to reach Japan?
A, After you complete the payment it usually takes between 1 to 7 days for the funds to reflect in our account. We continuously check our account and we will write to you a confirmation email as soon as the funds are here.
Please always indicate your invoice number when you complete a payment, to avoid problems in identifying it when it reaches us.
 
 

Shipment and Delivery

 
Q, To which Countries do you export your vehicles?
A, We export to any Country that allows importation of used vehicles from Japan.
Q, Why do you need my physical address?
A, The physical address is a requirement that has been set out by the shipping Companies and Courier Companies that will be involved in the delivery process. Any discrepancies involved with consignee details can add to delays. So it is best to ensure the correct consignee details are listed. We do understand many Nations do not have a physical address. If there is no physical address where you live, please include your street or building name and provide the nearest Village or Town name together with the P.O. Box address.
Q, When will I receive my vehicle?
A, After we receive your payment we will immediately begin booking, and the shipping procedure. It takes an average of two weeks to book the vessel, then approximately between two and six weeks for the vessel to arrive at your destination port. Booking and sailing times varies greatly according to destination and shipping company. We are not able to guarantee them in any case. Please contact us before completing a purchase if you have special needs concerning the delivery of the vehicle.
Q, When will I know the date my vehicle will sail?
A, After the shipping companies confirm the booking of the vessel for your vehicle, our shipping department will email you the estimated time of departure (ETD) and estimated time of arrival (ETA). The waiting time for the booking is an average of 2 weeks. Once you have been informed of the estimated shipping date, you should contact your local clearing or shipping agent to confirm the final arrival date and arrange collection of your vehicle.
Q, Which documents will I receive?
A, We will send the B/L (Bill of Lading), Commercial Invoice, and other necessary documents specific for your Country to your consignee address or indicated clearing agent.
Q, When will I receive my shipping documents?
A, We will send you the shipping documents via express courier (DHL etc) Delivery takes usually seven days time.

Q, Can I track my documents once they have been dispatched?
A, Yes you can track your documents. We usually use DHL for sending documents. They provide a tracking number on each package. You can use this number to track the package on the DHL tracking system.

Please check DHL pages

Q, What is the customs clearance process?
A, Once the vehicle arrives at the port, it will be your responsibility to perform customs clearance. If you are not in a position to clear the vehicle personally, you can hire a local agent to perform customs clearance. Please contact your local clearing agent for the necessary steps to be followed well in advanced of the arrival of the car. If you do not know the agent, please contact us, and we will introduce our preferred agents.
Q, What will I have to pay once I receive the vehicle?
A, Upon reception of the vehicle you will have to pay port clearing costs, import duties and taxes and any additional fee requested by your Country or by the port of destination. Please verify with local authorities or a good clearing agent for more details.
 

 

Buy With Trust

Operating since 1997, we guarantee 100% genuine cars with quality service and after sale support. We have membership of various famous organizations of Japan.

Jumvea
Member of
Japan Used Motor Vehicle
Exporters Associations
Jumvea
Member of
Saitma Chamber of Commerce
and Industry
Jumvea
Used Cars
Exporter Since 1997

International Network With Local Showrooms & Stock

Pokal International Co., Ltd. Japan is one of the largest used cars exporters from Japan operating since 1997. Apart from our Japan office, we have world-wide offices and car show rooms. Please click on your country and find out our local stock. Our local office in your country will also help you importing your desired car direct from our Japan stock.

Doorstep Delivery in Your Home Country

Forget the hassle. You just choose a car, contact our local representative and we'll tell you how easy it is to get your required car at your DOOR STEP!

Copyright © 2013 Pokal International Co., Ltd. Japan